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Privacy Policy
March 23rd, 2025
Effective Date:
Riders Cab Company ("we," "our," or "us") is committed to protecting the personal information of our customers in compliance with applicable privacy laws in Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy explains how we collect, use, and protect your personal information.
1. Introduction
We may collect the following types of information from you:
2. Information We Collect
Personal Identifiers: Name, email address, phone number, and home address. Payment Information: Credit or debit card details (securely processed). Ride Information: Pickup and drop-off locations, trip duration, and trip history. Device Information: IP address, device type, and app usage details.
3. How We Use Your Information
The information we collect is used to: Provide transportation services. Process payments. Enhance customer service. Comply with legal obligations.
4. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share information with trusted service providers who assist in our operations (e.g., payment processors), or as required by law.
5. Security Measures
We use industry-standard measures to safeguard your personal information, including encryption and secure servers.
6. Your Rights
You have the right to access, update, or delete your personal information, subject to legal restrictions. Contact us at [email protected] or 3069242424 for assistance.
7. Changes to This Policy
We reserve the right to update this Privacy Policy. Any changes will be communicated via our website or app.
Terms of Use
March 23rd, 2025
Effective Date:
These Terms of Use govern your use of Riders Cab Company services ("Services"). By using our Services, you agree to these terms.
1. Introduction
These Terms of Use govern your use of Riders Cab Company services.
2. Eligibility
To use our Services, you must be at least 18 years old or legal consent was provided by the legal guardian for underage kid / child to enter into binding contracts.
3. User Responsibilities
By using the Services, you agree to: Provide accurate and up-to-date information. Use the Services lawfully and responsibly. Not engage in any behavior that jeopardizes the safety of drivers or other passengers.
4. Pricing and Payments
Fares are displayed at the time of booking and are subject to applicable taxes and fees. Payments are processed securely, and you authorize us to charge the payment method provided.
5. Cancellation Policy
Cancellations may incur fees depending on the timing and circumstances of the cancellation.
6. Limitation of Liability
Riders Cab Company is not liable for: Delays or disruptions caused by unforeseen circumstances. Loss or damage of personal belongings during trips.
7. Termination
We reserve the right to suspend or terminate your access to our Services for any violation of these terms.
8. Governing Law
These Terms of Use are governed by the City of Regina under the bylaw 9635 laws.
9. Contact Us
If you have any questions, reach out to us at [email protected] or 3069242424 for assistance.